1. Shipping is not active
Veynota One hardware checkout is not open and no shipping service is currently being offered.
2. Destinations
Supported countries and regions will be published before checkout opens. An order will not be accepted to an unsupported destination.
3. Charges
Applicable shipping and handling charges will be shown before payment. Veynota will not hide fixed mandatory non-government charges behind an unattainable advertised product price.
4. Taxes and duties
Taxes and any import duties or brokerage treatment will be disclosed as clearly as reasonably possible for the destination. Customers will be told when a charge may be collected by a carrier or government rather than by Veynota.
5. Delivery estimates
Estimated ship and delivery windows will be shown in the order confirmation. Veynota will communicate material delays and honor applicable cancellation/refund rights.
6. Address changes
Customers should request address corrections before fulfillment. Once a parcel has entered carrier processing, changes may not be possible.
7. Lost or damaged shipments
Support procedures will distinguish carrier loss, damage in transit and confirmed delivery disputes and will document the available remedy.